Knowledge Center

Shipping Damage Policy

Palmer Wahl endeavors to pack our customers’ products with the utmost care to ensure they arrive at their destination without damage. Sometimes, though, problems happen. Our policy below is to help customers get restitution in the event of a shipping damage issue.  Palmer Wahl cares about customers receiving the products they purchase and will support […]

Lithium Metal Battery Installation and Return Shipment Instructions

Download these instructions for printing Digi-Stem® DST300, DST400, DST500, DST600, DSP Series and the HSICBB-P Portable Ambient Blackbody units are powered by Lithium Metal Batteries. Tranportation regulations require that products powered by Lithium Metal batteries are shipped without the battery installed, with the exception of the HSICBB-P, which has a power switch and must be shipped […]

How to Replace Expendable Tips on TC850 Series Dipstick Meters

view tc850 dipstick specs To connect tip upon receipt of tc850: Remove screws and carrier top to expose the meter, and remove. Insert the tip into the lance, and lock into place with 2 screws. Attach Chromel lead (with yellow jacket) to the + (positive) terminal of the connector Attach Alumel lead (with red jacket) […]

Calibrating a Palmer Pressure Recorder

From time to time your Palmer Pressure Recorder may require calibration.  Watch this video for a hands-on demonstation on how to do it with our Product Supervisor, Kim Banks.

Instructions for Reuniting Separated Mercury Columns

This information is excerpted from NBS Monograph 90 Mercury separations commonly occur as a result of exposure to shock and rough handling during shipment.  This condition can generally be corrected by carefully following the procedure below, which was developed by the National Bureau of Standards, the predecessor of NIST: The National Institute of Standards and […]

How to Setup a Zero Point Ice Bath

The following information is an excerpt from "Reproducibility of the temperature of the ice point in routine measurements" published by the Commerce Department, National Institute of Standards and Technology (NIST), 1995.  The complete document is available on their website. A properly prepared ice bath is one that consists of a cylindrical Dewar flask (a typical […]